People-ops modernization for a global scale-up
Anonymized work replacing four overlapping HR SaaS tools with a single deployment of Vestval People across multiple jurisdictions.
Tools / product used · Vestval People
Challenge
Four HR tools, three payroll vendors, fragmented org data and a performance process nobody trusted. New hires were being onboarded with manual checklists in two countries.
Objectives
- Single people-data source of truth across regions
- Compress onboarding cycle materially
- Move leadership analytics from quarterly slides to live dashboards
- Retire overlapping HR tools without re-papering the workforce
Approach
We ran an org-graph audit, designed a unified people data model, and rolled out Vestval People as the system of record — with payroll vendors integrated rather than replaced.
Solution
Vestval People deployed for org graph, employee lifecycle, performance and OKR workflows, multi-jurisdiction compliance, and leadership analytics.
Implementation approach
- 1
Org-graph audit
Reconciled four sources of org truth into a single canonical org graph before any tool migration.
- 2
Payroll integration, not replacement
Existing payroll vendors integrated rather than replaced; HR was the system of record, payroll the system of execution.
- 3
Performance process redesign
Performance and OKR workflows redesigned with leadership and people-ops together before tooling was configured.
- 4
Region-by-region cutover
Sequenced by region with legal review per jurisdiction, no big-bang cutover.
Technologies used
- Vestval People
- Vestval Flow
- Payroll vendor integrations
- OKR & performance workflows
- Leadership analytics
Outcomes
- Single people-data source of truth across regions
- Onboarding cycle compressed materially (qualitative)
- Leadership analytics moved from quarterly slides to live dashboards
- Three of the four legacy HR tools retired within the first year
Lessons learned
- Org graph reconciliation is the unglamorous prerequisite — do it first.
- Integrate payroll, do not replace it. The risk-reward is wrong.
- Process redesign before tool configuration, never the other way around.
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