Vestval AI
Knowledge
A grounded, governed knowledge layer that turns your documents, policies and data into answerable, cite-able questions.
Overview
Vestval AI Knowledge indexes your organization's real knowledge — documents, policies, tickets, wikis and data — and makes it answerable with grounded, cited responses. No cross-tenant training, no ungrounded generation.
It is the substrate the AI Assistant, Document Intelligence and enterprise search build on.
What this covers
Multi-source indexing
Drives, wikis, ticket systems, databases and file stores unified into one index.
Grounded retrieval
Every answer cites source passages; no ungrounded generation.
Governance
Source-level ACLs are respected at query time — answers never leak beyond permissions.
Freshness
Incremental indexing keeps the knowledge layer current.
Redaction & privacy
Sensitive fields can be redacted at ingest and query time.
Explainability
Every answer shows the retrieved evidence and its provenance.
How it works
- 1
Sources are connected with governed ACL-preserving connectors.
- 2
Content is chunked, embedded and indexed incrementally.
- 3
Queries retrieve, re-rank and cite the source passages.
- 4
Feedback loops improve relevance and expose gaps.
Use cases
Support & operations
Front-line teams need consistent answers grounded in current policy.
Faster, cite-able answers without policy drift.
Legal & compliance
Answering questions across regulations, contracts and internal policy.
Traceable answers with evidence attached.
FAQ
Frequently asked
- No — your data is used only to serve your tenant.
Related across the ecosystem